Japan Airlines Reviews
(Rated by 7 users)
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Payment Methods
- Credit/Debit Cards
- Loyalty Points
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Customer Service4.4
- Return Policy4.5
- Good Value4.8
- Price & Quality5.0
Recent Customer Reviews (7)
Agata Cocci
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Richard Ricketts
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Benjamin Thomas
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Saidalim Eldarkhanov
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Duqyaha Vedzizhev
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Lucas Lehrer
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Vachel Laderoute
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Payment Methods
Accepted Payment Options:
Prices for items on Jal.co.jp vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Loyalty Points
Payment Process
- Payments can be made online during the checkout process.
- For Japan Airlines credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Japan Airlines Pros & Cons
Pros
1
Comfortable Seating: JAL offers wide seats in economy class, with 33-34 inches of legroom, which is more than most competitors.
2
Good Service: Crews are often described as very pleasant, professional, and helpful.
3
Quality Food: While not exceptional, the food is generally considered healthy and tasty, with some reviewers praising the Japanese accents and presentation.
4
In-flight Amenities: Economy passengers receive amenities like an amenity kit and metal cutlery, adding to the premium experience.
5
Efficient Boarding: Boarding processes are often well-organized, with efficient zone boarding.
6
Good In-flight Entertainment: The in-flight media console is functional and offers a variety of options.
CONS
1
Limited Snacks in Business Class: Business class passengers may not receive snacks, only drinks.
2
Basic Business Class Seating: The business class seating is described as comfortable but basic, with limited space.
3
Limited Lounge Access: Domestic business class passengers do not have access to lounges.
4
Variable Food Quality: Some reviewers found the in-flight food to be low quality, especially in premium economy.
5
Baggage Issues: There have been reports of mishandled bags, particularly in Osaka.
6
Limited Entertainment Options: The in-flight entertainment system is not highly rated, especially in premium economy.
Japan Airlines Features and Benefits
Features
Comfortable Seating
Wide seats in economy class with 33-34 inches of legroom, more than most competitors
Good Service
Crews are very pleasant, professional, and helpful
Quality Food
Generally healthy and tasty with Japanese accents and presentation
In-flight Amenities
Economy passengers receive amenity kit and metal cutlery, adding to premium experience
Efficient Boarding
Well-organized processes with efficient zone boarding
Good In-flight Entertainment
Functional media console with a variety of options
Economy Round-Trip Fares
Starting from SGD821 Singapore to Tokyo, JPY99,410 Tokyo to Bangkok, JPY113,310 Tokyo to Honolulu
JAL Japan Explorer Pass
Special fares starting from JPY7,700 for one-way domestic travel within Japan
Flexible Fares (Special Saver, Special, Flex)
Varying levels of flexibility with no change fees and refund options
Mileage Accumulation
Earn miles from flights, hotel stays, shopping, and other activities with varying rates by fare type
Award Tickets
Redeem miles for tickets on JAL Group or partner airlines
Seat Upgrades
Use miles to upgrade to higher class of service
Other Awards
Redeem for hotel stays, exclusive shopping, dining, and more
No Registration Fee
Enroll online in JMB with no fee
JAL Family Club (JALFC)
Bonus miles, event invitations, mile pooling with family for those outside Japan
JALCARD
Bonus miles, shopping miles, credit card functions with no annual fee
WAON Function
Electronic money payments at stores like Family Mart and McDonald's
JAL Coupons
Redeem miles for coupons at JMB partners
E-money
Redeem miles for e-money usable at various stores
Charity Miles
Donate miles for environmental conservation and charities
Automatic Mileage Credit
JMB number auto-entered on reservations, no airport request needed
Online Promotions
View and register promotions easily via account page