(4.0 / 5)7+ Ratings

Japan Airlines Reviews

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Overall Rating

4.0

7 Reviews

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About Japan Airlines

jal.co.jp is the official website of Japan Airlines (JAL), providing information on the airline's services, routes, and corporate activities. The site includes sections on ticket reservation, company history, corporate governance, safety policies, and sustainability initiatives.

Japan Airlines Pros & Cons

Pros of Japan Airlines (JAL):

Comfortable Seating: JAL offers wide seats in economy class, with 33-34 inches of legroom, which is more than most competitors.
Good Service: Crews are often described as very pleasant, professional, and helpful.
Quality Food: While not exceptional, the food is generally considered healthy and tasty, with some reviewers praising the Japanese accents and presentation.
In-flight Amenities: Economy passengers receive amenities like an amenity kit and metal cutlery, adding to the premium experience.
Efficient Boarding: Boarding processes are often well-organized, with efficient zone boarding.
Good In-flight Entertainment: The in-flight media console is functional and offers a variety of options.

Cons of Japan Airlines (JAL):

Limited Snacks in Business Class: Business class passengers may not receive snacks, only drinks.
Basic Business Class Seating: The business class seating is described as comfortable but basic, with limited space.
Limited Lounge Access: Domestic business class passengers do not have access to lounges.
Variable Food Quality: Some reviewers found the in-flight food to be low quality, especially in premium economy.
Baggage Issues: There have been reports of mishandled bags, particularly in Osaka.
Limited Entertainment Options: The in-flight entertainment system is not highly rated, especially in premium economy.

Overall Experience: Japan Airlines offers a solid, if not exceptional, experience across various classes. While it excels in comfort and service, it may fall short in terms of food quality and entertainment options. However, the airline's commitment to providing a premium experience in economy class is notable.

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Japan Airlines Customer Reviews (7)

0/5

Agata Cocci

Verified Buyer

Jul 26, 2024

Richard Ricketts

Verified Buyer

Jul 25, 2024

Benjamin Thomas

Verified Buyer

Jul 22, 2024

Saidalim Eldarkhanov

Verified Buyer

Jul 21, 2024

Duqyaha Vedzizhev

Verified Buyer

Jul 20, 2024

Lucas Lehrer

Verified Buyer

Jul 20, 2024

Vachel Laderoute

Verified Buyer

Jul 20, 2024

Japan Airlines Customer’s Q&A

No question yet

Japan Airlines Features and Benefits

Key Features and Benefits of JAL Mileage Bank (JMB)

Mileage Accumulation:
- Earn Miles: Earn miles from flights, hotel stays, shopping, and other activities.
- Accumulation Rates: Mileage accumulation rates vary depending on the fare type.
Redemption Options:
- Award Tickets: Redeem miles for award tickets on JAL Group or partner airlines.
- Seat Upgrades: Use miles to upgrade seats to the next higher class of service.
- Other Awards: Choose from stays at top hotels, exclusive shopping, dining, and more.
Membership Benefits:
- No Registration Fee: Enroll online with no registration fee.
- JAL Family Club (JALFC): A membership program for those living outside Japan, offering bonus miles, event invitations, and more.
- Exclusive Services: JALFC members can pool miles with family members and enjoy other exclusive benefits.
Card Options:
- JALCARD: Offers bonus miles, shopping miles, and credit card functions with no annual fee.
- WAON Function: Use WAON electronic money for payments at participating stores like Family Mart and McDonald's.
Additional Services:
- JAL Coupons: Redeem miles for coupons usable at JMB partners.
- E-money: Redeem miles for e-money that can be used as payment at various stores.
- Charity Miles: Donate miles to support environmental conservation and charitable activities.
Convenience Features:
- Automatic Mileage Credit: Your JMB membership number is automatically entered when making a reservation, eliminating the need to request mileage credit at the airport.
- Online Promotions: View available promotions and register easily through your account page.

Japan Airlines Pricing

Japan Airlines (JAL) offers various fare types and prices depending on the route and travel dates. Here are some key points:

Economy Round-Trip Fares:
- Singapore to Tokyo: Starting from SGD821 for May 22-23, 2025, and May 15-16, 2025.
- Tokyo to Bangkok: Starting from JPY99,410 for Dec 24, 2024 - Jan 09, 2025.
- Tokyo to Honolulu: Starting from JPY113,310 for Jan 09-15, 2025, and Jan 14-18, 2025.
Domestic Japan Fares:
- JAL Japan Explorer Pass: Special fares starting from JPY7,700 for one-way travel within Japan, with eligible routes categorized into short, middle, and long routes.
New Fare Lineup:
- Special Saver, Special, and Flex Fares: These fares offer varying levels of flexibility, with no change fees and refund options available. The Special and Flex fares are recommended for those seeking more flexibility in their travel plans.

For detailed pricing and fare options, it is best to visit the JAL website or consult their fare charts directly.

Japan Airlines FAQs

Japan Airlines Alternatives

The query seems to be asking for alternatives to Japan Airlines (JAL) for flights to Japan, rather than specific websites or services. However, if you are looking for alternative airlines or booking methods, here are some key points:

All Nippon Airways (ANA): Known for its high-acclaimed business and first-class experiences, ANA is a top choice for many travelers.
Singapore Airlines: Offers a well-regarded economy, premium economy, business, and first-class cabin on flights to Japan.
Delta Air Lines: Provides noteworthy service in economy and offers premium economy and business class options, including Delta One Suites.
United Airlines: Another U.S.-based carrier with competitive mileage options, though it may charge high carrier-imposed fees on award flights.

For booking through alternative airlines or methods, consider the following:

Finnair: Offers economy flights with almost premium economy levels of legroom and service, which can be cheaper than booking directly with JAL.
Cathay Pacific: Provides premium economy options with a longish stop in Hong Kong, which might be a viable alternative depending on your travel dates and preferences.

For specific booking platforms, you can use:

Google Flights: A comprehensive search engine for flights that can help you compare prices across different airlines.
FlyerTalk Forums: A community where travelers share experiences and tips on booking flights, including discussions on booking through Finnair or other airlines.

If you are looking for a concise list of alternatives, here is a brief summary: